Privacy Policy

Introduction

Welcome to the Privacy Policy of Aurora Stack Pty Ltd (“Aurora Stack”, “we”, “us”, or “our”). We are committed to protecting your personal data and handling it with transparency and integrity. This Privacy Policy outlines how we collect, process, store, and disclose your personal data in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the EU General Data Protection Regulation (GDPR) where applicable.

This policy applies to all visitors, users, and others who access our website, use our services, or interact with us in any capacity.

Collection of Personal Data

We collect personal data that you voluntarily provide to us directly or automatically through your interaction with our site and services. This may include:

• Contact information (name, email, phone number)
• Business information (company name, job title, industry)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, interactions)
• Feedback, survey responses, or support inquiries

We may also collect data from third-party sources such as marketing partners or public databases when legally permitted.

Legal Bases for Processing

We process your personal data under the following legal bases:

• Consent: When you have given us explicit permission to do so.
• Contract: To perform obligations under a contract with you.
• Legal Obligation: When required to comply with legal obligations.
• Legitimate Interest: Where it is necessary for our legitimate business interests and does not override your rights.

For EU residents, we comply with GDPR Article 6. For Australian residents, we adhere to the APPs under the Privacy Act 1988.

Use of Cookies

Our website uses cookies and similar technologies to enhance user experience, analyze usage, and serve personalized content and ads.

Types of cookies we use include:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Track usage and performance.
• Marketing Cookies: Serve targeted advertisements.

You can manage or disable cookies via your browser settings. View our Cookie Policy for more details.

Marketing and Analytics

We may use your personal data to send you marketing communications about our products, services, and events. You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

We use third-party analytics providers such as Google Analytics to understand how users interact with our website. These tools may collect anonymized data via cookies. We do not allow these providers to use your data for their own purposes.

Disclosure to Third Parties

We may share your personal data with trusted third parties, including:

• Service providers and contractors who assist with our operations
• Cloud hosting and data storage providers
• Marketing and analytics partners
• Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

Data Storage and Security

Your personal data is stored securely on servers located in Australia and other jurisdictions compliant with international data protection standards.

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular audits. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

User Rights and How to Exercise Them

You have the right to access, correct, update, or delete your personal data. Depending on your jurisdiction, you may also have rights to:

• Withdraw consent at any time
• Object to or restrict processing
• Data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact our Data Protection Officer at privacy@aurorastack.com.au.

Links to Third-Party Resources

Our website may contain links to external websites or services not operated by Aurora Stack. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or new services. When we do, we will revise the “Last Updated” date and post the updated version on our website.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact for Data-Protection Inquiries

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Aurora Stack Pty Ltd
ABN: 74 928 412 667
101 Quantum Circuit, Melbourne VIC 3000
Email: privacy@aurorastack.com.au
Phone: +61 3 9088 4500